Personal Data Protection

pk ko Privacy Policy — How We Keep Your Data Safe

At pk ko, your personal data is our top priority. Here you'll find a clear explanation of what information we collect, why we collect it, and how we keep it safe.

Updated: January 2026 Read time: 10 minutes SSL Secured
Our Commitment in Brief
Your data is never sold to third parties
All data stored with 256-bit SSL encryption
You may request deletion of your data at any time.
Data is used solely to improve our services
Payment details are never stored on pk ko servers

Pk ko takes your privacy seriously. This policy explains what information we collect, why we collect it, and how we keep it secure. If you have any questions, support@pkko.wswrite to us at.

1
What Data We Collect

When you register and use pk ko, we collect certain information. This falls into two categories — what you provide directly, and what is generated automatically as you use the platform.

Information You Provide Directly:

  • Registration Information: Full name, phone number, email address, date of birth.
  • Identity Verification Details: Copy of national ID card or passport (as part of the KYC process).
  • Payment Information: Mobile banking number (bKash, Nagad, Rocket) or bank account details.
  • Support Information: Everything you write or say to our support team.

Automatically Collected Information:

  • Device Information: Device type, operating system, and browser used.
  • Log Data: IP address, login time, and features used.
  • Transaction Records: Betting history, deposit & withdrawal records.
  • Cookies: Cookies are used to enhance your browsing experience (see Section 5 for details).
2
Why This Information Is Collected

Pk ko collects your data only for specific, legitimate purposes. No unnecessary information is ever collected.

Data Type Purpose of Use Legal Basis
Name & Phone Number Account Creation & Management Contractual Necessity
Date of Birth Age Verification (18+) Legal Obligations
Identity Document KYC & Fraud Prevention Legal Obligations
Payment Information Deposits & Withdrawals Contractual Necessity
Usage & Log Data Service Improvement & Security Legitimate Interest
Cookies User Convenience Consent

Pk ko never sells your data to advertisers. You can unsubscribe from promotional emails at any time.

3
How Your Data Is Kept Secure

Pk ko uses industry-leading technology to protect your data. We treat security as an ongoing process — not a one-time setup.

  • 256-bit SSL Encryption: All data transfers occur over encrypted channels — the same technology used by banks.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Firewall & DDoS Protection: Servers are protected against external attacks.
  • Regular Security Audits: Regular penetration testing by third-party experts.
  • Restricted Access: Staff can only access data that is necessary for their role.
  • Data Encryption (at rest): Stored data is encrypted at all times.

Pk ko's servers are hosted at international-standard data centers with 24/7 physical security. We make no compromises when it comes to protecting your data.

4
Data Sharing Policy

Pk ko does not sell or rent your personal data to third parties. However, limited information may be shared in specific circumstances:

  • Payment Processors: Only the necessary details are shared with payment providers such as bKash and Nagad to complete transactions.
  • Legal Obligation: Data may be disclosed when required by a court order or directive from a government authority.
  • Fraud Prevention: Limited data may be shared with gaming industry fraud prevention organizations.
  • Technology Partners: Cloud service and technology partners process data under contract solely to operate the platform.

Pk ko has strict confidentiality agreements with all third parties. They may not use your data for any other purpose.

5
Cookies & Tracking Technologies

Pk ko uses cookies on its website. Cookies are small files stored in your browser that help enhance your experience.

  • Essential Cookies: Login session and security tokens. These cannot be disabled as the site requires them to function.
  • Functional Cookies: Remembers your language preference and layout settings.
  • Analytics Cookies: Used to understand how many users visit which pages and for how long — not personally identifiable.

You can disable cookies from your browser settings, though some features may not work as a result. pk ko does not use cross-site tracking or third-party advertising cookies.

6
Data Retention Period

Pk ko does not retain data beyond what is necessary. Each type of data has its own defined retention period:

  • Active Account Information: Retained for as long as your account remains active.
  • Transaction Records: Up to 5 years as required by law.
  • KYC Documents: 3 years after account closure.
  • Support Conversations: 2 years after the issue is resolved.
  • Log Files: 1 year for security purposes.

Once the retention period expires, data is securely deleted or anonymized. Even after account closure, certain records may be retained for a defined period to meet legal requirements.

7
Your Rights

As a pk ko member, you have important rights regarding your personal data. To exercise these rights, support@pkko.wsemail us at.

8
Children's Privacy

Pk ko's services are strictly for users aged 18 and above. We never knowingly collect data from minors.

If we discover that a minor is using our platform, we will immediately close that account and delete all associated data. If a parent or guardian believes their child is using our platform, please contact us right away.

Pk ko takes age verification very seriously. Date of birth is mandatory at registration, and identity documents may be requested in cases of doubt.

9
Special Protection for Payment Data

Payment information is the most sensitive data we handle. pk ko follows strict precautions in this area:

  • Card numbers and full banking details are never stored on pk ko's servers.
  • Mobile banking numbers are stored in encrypted form and used solely for withdrawals.
  • Temporary data is deleted once the payment is processed.
  • A one-time verification code is used for every transaction.

No pk ko staff will ever ask for your password or OTP by phone or message. If anyone does, it's a scam — please report it to us.

10
Changes to Privacy Policy

Pk ko may update this Privacy Policy from time to time. For significant changes, we will:

  • We will post a clear notice on the platform.
  • We'll notify you by email (if you have one on file).
  • We will notify you at least 7 days before any changes take effect.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. The date of the latest update is shown at the top of the page.

11
Contact & Complaints

For any questions or complaints about our Privacy Policy, or to exercise your rights, please contact us:

  • Email: support@pkko.ws
  • Subject: Write "Privacy Request" in the subject line.
  • Response Time: Within 72 hours at most.
  • Support Language: In both Bangla and English.

Pk ko takes all privacy-related requests seriously. We review each request carefully and act in accordance with applicable law.

Your Rights

Your Control Over Your Data at pk ko

Pk ko believes your data belongs to you — we are simply its guardian

Right to Access
You may request a copy of the information we hold about you. We will provide it within 30 days.
Right to Rectification
You may request corrections to any inaccurate or incomplete information. In most cases, you can update this yourself directly from your profile.
Right to Erasure
You may request account closure and deletion of your data. Everything will be removed except records we are required to retain by law.
Right to Data Portability
You may request a copy of the data we hold about you in a readable format.
Right to Restrict Processing
You may request that the use of your data be restricted under certain circumstances.
Right to Object
You may object to your data being used for specific purposes, particularly direct marketing.

To Exercise These Rights support@pkko.wsto email us. We'll respond within 72 hours.

Security Layers

How pk ko Protects Your Data

Pk ko is with you in action, not just in words

256-bit SSL Encryption
All your data is transferred using bank-grade encryption — no one can intercept or read it in transit.
Two-Factor Authentication
Logging in requires both an OTP and a password. Knowing your password alone is not enough to access your account.
KYC Verification
Identity verification ensures no one can operate an account in your name.
Real-Time Suspicious Activity Detection
You are immediately notified of any suspicious login or transaction activity, and your account is secured if needed.
Regular Security Audits
Independent third parties regularly audit pk ko's security systems to ensure everything is up to date.
Secure Data Center
Your data is stored at international-standard data centers with round-the-clock physical and digital security.
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Bet Safely — Your Data Is Protected at pk ko

Your privacy is our top priority at pk ko. Register on a trusted platform and enjoy safe betting.

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